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This store has earned the following certifications.
Stainless Steel main burners produce 48,000 BTU-per-hour input, ensuring powerful and efficient cooking. Combined with Stainless Steel sear plates, these burners provide even heat and intense flavor, creating unforgettable meals.
Enjoy generous cooking space with 500 square inches of main cooking area, designed to cook 31 burgers at once. Expand your cooking possibilities with the additional 260 square inches from the warming rack and 140 square inches on the side burner.
Experience a quick and reliable start-up with the JETFIRE ignition system on each main burner. This ensures consistent lighting every time you use the grill. For added safety, the Napoleon Prestige 500 features a back channel between burners, allowing them to light off each other if needed.
Achieve steakhouse-quality cooking with the infrared sizzle zone side burner. It heats up to 1800 degrees in just 30 seconds, delivering the perfect sear on your steaks.
Cook delicious, rotisserie-style food with the 18,000 BTU infrared rear burner. The Napoleon Heavy Duty Rotisserie Kit is included with the purchase, making it easy to cook a wide range of foods, including vegetables and fried wings. The NapoNation rotisserie basket, available separately, provides the perfect holding for your favorite recipes.
The grill hose length is 120 inches, providing ample reach and flexibility for connecting to your gas regulator or for custom setup.
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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